Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty).
In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. If you have previously used an Rx Boot please check the sizing chart carefully as The Cloud is not the same sizing as the Rx Therapy.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. *Using hoof boots over metal shoes voids the Easycare Inc. If you intend to use Easyboot Cloud boots over metal shoes*, take your hoof measurements after the horse is freshly shod.
If you intend a larger turnout you may need to consider a more close fitting riding boots style such as the New Mac and to use this with thick pads for added comfort. Note: Because the The Cloud Therapy boot has been designed for easy access and also to go over bandaging, it is recommended for small turnout areas only. Easyboot Cloud sizing allows for natural hoof growth between trims. Please consult the size chart for sizing the Easyboot Cloud for your horse. The Cloud boot, because it is a therapy boot and is designed for quick application and ease of access, is recommended for small turnout areas only. Take hoof measurements immediately following a fresh trim. Replacement comfort pads are sold separately. The Easyboot Cloud may be used in conjunction with the Eas圜are Therapy Click System®.Įach Easyboot Cloud comes with a removable EVA Comfort Pad included.
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