It’s like starting with a new Fitbit, fresh from the factory. Resetting (also called factory reset or a hard reset) your Fitbit wipes all the data from your device and turns it off and back on.Restarting (also called rebooting or a soft reset) your Fitbit turns it off and on without deleting any activity data.Restart or reset your Fitbit? What’s the difference?Īlthough some use these terms interchangeably, there is a significant difference: Fitbit side button not working or stuck? Steps to fix it.Fitbit Versa not syncing here’s what you can do.Fitbit Versa Not Charging? Here’s What You Should Know.Fitbit stuck on looking, searching, or no device found? Here is how to fix it.3.6 What to do if your reset Fitbit won’t pair to your phone and the Fitbit app.3.3 Reset a Fitbit Inspire/HR/2 or Ace 2/3.3.2 Reset a Fitbit Luxe, Inspire 3, and Charge 5.3.1 Reset a Fitbit Sense series, Versa series, Ionic, or Charge 3/4.2.5 Restart a Fitbit Ace or Fitbit Alta.2.3 Restart a Fitbit Inspire, Inspire HR, or Ace 2/3.2.2 Restart a Fitbit Luxe and Inspire 2/3.2.1 Restart a Fitbit Sense series, Versa series, Ionic, or Blaze.1 Restart or reset your Fitbit? What’s the difference?.If the time on your tracker reads 0:00, the reset was successful. To turn your tracker back on, press the button or connect it to the charging cable.After you see "ERASE," let go of the button.After you see "ERROR," let go of the button and hold it down again.After you feel a vibration, let go of the button and hold it down again.After "ALT" and a white screen flash, let go of the button and hold it down again.
After a factory reset, you must set up your tracker again. To restart your tracker without deleting any data, follow the restart instructions under How do I restart Charge or Charge HR?Ī factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. Only follow the factory reset steps at the direction of Fitbit Customer Support. How do I factory reset Charge or Charge HR? Let go of the button, and unplug your tracker from the charging cable.Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g.Insert the other end into the port on the back of your tracker.Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
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